We can be reached easily through any of the following methods:
We do not ship tickets standard mail because we want to be able to make sure
that your tickets arrive safely. Fedex does this better by:
- guaranteeing next day delivery, or premium charges for Saturday and morning
deliveries
- sending us a tracking number for every ticket package we've sent, so that
we may better assist you in making sure your tickets are not stolen, harmed,
or left at the wrong address
- requiring signatures for every package, so that not just anyone can take
your tickets when they arrive at your house or place of
business
If you have ordered tickets for an event and the event was cancelled, a full
in store credit will be issued if and when you return the actual tickets to
EdsTickets (331 N. Blackhorse Pike, Runnemede, NJ 08078). After
receipt of the tickets, you will be given the in store credit and then you may
buy tickets of the same or lesser value for a future event. We also offer a
second option of a refund of the face value on the tickets unless your purchase
price was less then face value, then we will give a full refund less the shipping.
After a representative has received your order, they will make sure that your
tickets have not been sold to someone else. If the tickets were not sold then
your order is guaranteed and the tickets will be shipped out as soon as possible.
If for whatever reason the tickets you have ordered have become unavailable,
your credit card WILL NOT be charged and we will give you the choice as the
consumer to purchase similar tickets. In other words, if your tickets are still
available, then yes your order is 100% guaranteed.
If the event you are interested in is taking place the next day and you are
ordering online after 5PM we will probably not be able to send the tickets out
using Federal Express, however we may be able to arrange some sort of a will
call or pick up arrangement with the buyer for the same cost as the shipping
or somewhat more (it may be substantially more for a hand delivery).
If the event you are ordering online is the same day, of course we will not
be able to send the tickets via Federal Express, so the same rules apply as
the above listing on events taking place the next day, however for some events,
it may not be physically possible for us to get the tickets to you in time,
even if your credit card has been processed quickly and with no problems. The
best thing to do for a same day event would be to call us at 800-466-2010, and
try to arrange ticket pickup, will call or hand delivery as soon as possible.
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